Standard shipping with DPD, DHL, UPS, or GLS (Germany + EU + other countries):
Delivery times: see below - unless otherwise stated in the item description.
If you have any questions, please contact me at: +04915208025993
Due to the complex, country-specific regulations of the new European Packaging and Packaging Waste Regulation (PPWR), we are unfortunately no longer able to ship directly to other EU countries for logistical reasons. We deliver exclusively to addresses within Germany.
The good news—here is how you can still order from us:
You can easily place your order using a package forwarding service (reshipping service). This gives you a German delivery address where we can send your goods; the service provider then forwards the package directly to you in your EU country.
Here is how it works:
We will ship your order quickly and securely to the German intermediate warehouse—with free shipping on orders of €100 or more!
Thank you for your understanding and for supporting our shop!
Best regards
Ulrich Horender
- Flat rate of €7.90 shipping costs per order
- Free shipping for orders over €150.00 (for products up to 120 cm in length)
- DPD for products up to 175 cm in length: flat rate of €15.90
- GLS for products up to 200 cm in length: flat rate of €24.50
- UPS for products up to 248 cm in length: flat rate of €48.90
- UPS for products over 249 cm in length: flat rate of €99.90
Shipping to Iceland, Liechtenstein, Norway:
- Flat rate of €29.90 per order plus applicable VAT (for products up to 120 cm in length)
- Please inquire about shipping long weapons by email!
Shipping to Albania, Montenegro, Bosnia and Herzegovina, Moldova, Republic of North Macedonia, Serbia, Turkey, Ukraine:
- Flat rate of €29.90 per order plus applicable VAT (for products up to 120 cm in length)
- Please inquire about shipping long weapons by email!
Shipping to Andorra, Monaco, San Marino, Vatican City:
- Flat rate of €29.90 per order plus applicable VAT (for products up to 120 cm in length)
- Please inquire about shipping long weapons by email!
Shipping to Greenland, Canada, Australia:
- Flat rate of €48.90 per order plus applicable VAT. (For products up to 120 cm in length)
- Please inquire about shipping long weapons by email!
Shipping to the United Kingdom:
- Flat rate of €38.90 per order plus applicable VAT. (For products up to 120 cm in length)
- Please inquire about shipping long weapons by email!
Shipping to Switzerland:
- Flat rate of €29.90 per order (For products up to 120 cm in length)
- Please inquire about shipping long weapons by email!
For customers in Switzerland, Meineinkauf.ch offers an interesting shipping alternative that enables cheap and customs-compliant delivery directly to you in Switzerland. You can find more information at Meineinkauf.ch.
Foreign orders additional information:
When shipping to countries outside the EU, you only pay the net price plus shipping costs. Please note that deliveries abroad may incur additional costs (customs duties, import sales tax). We only send orders from abroad after receipt of payment.
Shipping across customs borders
There are generally no customs duties when shipping items within the European Union. As a rule, there is no need to register with customs. The package is simply delivered by the shipping service provider.
When we ship goods outside of the European Union, we attach a customs declaration and an invoice to the package. The customs authority of the recipient country checks the consignment and the documents upon import. The recipient is responsible for the customs declaration and compliance with the import regulations. Fees or taxes may be incurred as part of the customs procedure. Please note: these fees must be paid by the recipient. Before placing your order, please inform yourself about the import regulations in your country. You can usually find the relevant information on the website of the customs authorities.
When does the order arrive?
After we have sent the package, you will receive an email confirmation directly from the shipping service provider. There you will also find the shipment number and a tracking link that you can use to track the status of your delivery yourself at any time.
As a rule, delivery within Germany takes place two to four days after receipt of payment. In rare cases, however, there may be delays at the shipping service provider. Please contact us if delivery is delayed.
It can happen that we have to distribute your order over several deliveries. If that is the case, we will inform you in good time.
Returns:
Please clarify the best return option with us before returning the product (see also right of withdrawal)
2. Methods of Payment
PAYPAL payment option
Payment by PayPal is limited for the moment. You want to pay with PayPal?
1. choose payment option prepayment
2. in the comment field "Payment by PAYPAL".
3. i send you the possibility by mail. You can then send the amount.
Payment in advance (3 % discount)
After placing your order, you will receive an email from us with our bank details. Shipping takes place after receipt of payment. We reserve your ordered items for you until payment, a maximum of 7 days remain for you until payment. Please make sure that your order number and your customer number are stated in the purpose of your transfer. If you should pay several orders at the same time, we ask you to transfer the individual amounts separately. In Germany and in most European countries, you usually only need your IBAN. For transfers from countries outside the EU - such as Switzerland - you also need to enter your BIC.
Purchase on invoice
After your second order, we will be happy to activate the purchase on account for you.
Payment upon pickup
After making an appointment, you are also welcome to come by, pick up the goods and pay the outstanding invoice amount.
The following options are available to you: Cash, EC, credit card, PayPal (Paypal app or account required).
Foreign orders
You can choose from the following payment options: PayPal or advance payment (advance transfer).
Customer service
You have a special delivery date, questions, requests, complaints or need further information, then we look forward to your call or your message by e-mail.
You can usually reach us from Monday to Friday
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer various payment options.
The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarna's user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement for Germany/Austria.